How to Contact Flipkart Customer Care and Solve the Queries?

Flipkart is one of the finest online shopping, which offers crazy deals to buy the products at low cost to their customers. Even it delivery the product at your doorstep. When we are purchasing a product in a shop, we use to test it for knowing quality and even have a trial whether it will suit or not. But when it comes to online shopping, we can only know the specifications of the product and until the product get delivery, we don’t even the know whether specifications mentioned on site are perfect or not. So that, Flipkart has introduced the replacement and return policy, if you hadn’t get satisfied with the product then you can replace it or send it back through return policy and get your money back. If you ordered a product on Flipkart and paid money through the online transaction and didn’t get any delivery or if you have queries regarding shopping on Flipkart or any other issues, you can contact Flipkart customer care and get a solution for your queries and contact through Flipkart customer care number 1800-208-9898.

Flipkart Replacement Policy


Here, you can know how to replace your Flipkart product. First of all login to Flipkart and open orders tab and click on Return, then your return request will be sent and undergo for a verification process. After the verification process, you will be asked to choose a category return the product, there are three options available:

Exchange: You can exchange your product with a similar product by changing size or colour under Flipkart exchange policy.

Replace: You can replace your product with a similar product if you have received any damaged or defective product under Flipkart Replacement policy.
Refund: The product which you ordered is not up to your requirements such as model, size or colour and if your desire to get your money back. In such case, your money will be returned as per Flipkart Refund policy.

When you want to return your product any above category, then to have smooth return process get ready with the all required items such as invoice, price tags, freebies, accessories and original packing etc.

For exchange or replacements of your product, they will provide the estimated dates pickup and delivery and you can also track them through Flipkart tracking. In the case of refund, your money will be refunded to your bank account within 3 to 5 days after the product delivery to the hub.

Flipkart Returns Policy for Cash on Delivery


One of the worst nightmare to every online shopper to return a product and waiting to get money back to your account from the retailer. Purchasing a product through cash if delivery and returning it back due to unsatisfactory of the product and it will be even harder because don’t even how our money can be refunded to us.

Flipkart has introduced one of the best policy, which is very useful for the customers who purchased a product through cash on delivery and want to return it back. The amount will be refunded to the customers within 24 hours, customers will get a refund through IMPS (Immediate Payments System) transfer to your bank account, once the product comes to Flipkart hub.

To receive the refunded amount, you should provide your bank account details which support IMPS transactions. You will be getting text messages and emails regarding the process of your refund. Within the 3 to 6 business days, your amount will be credited into your bank account. You can even contact through Flipkart customer email, Flipkart customer care chats on the website, or can contact Flipkart Online Shopping customer care number to track your refund.

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